Privacy Policy

Information We Collect

When you use calybrevaesa's investment analysis platform, we collect various types of information to provide you with personalized financial insights and improve our services. This collection happens through different channels and serves specific purposes in enhancing your investment experience.

Personal Information

Usage Data

We automatically collect information about how you interact with our platform. This includes pages visited, features used, time spent analyzing different investments, and patterns in your research behavior. This data helps us understand which tools are most valuable and how we can improve your experience.

Technical Information

Your device information, browser type, IP address, and operating system are collected to ensure our platform works properly across different devices and to maintain security. We also use cookies and similar technologies to remember your preferences and provide a smoother experience.

How We Use Your Information

Your information serves several important purposes that directly benefit your investment journey. We've designed our data usage to be transparent and focused on providing value while respecting your privacy.

Service Provision

We use your personal information to deliver customized investment analysis, generate personalized reports, and provide recommendations tailored to your financial goals. This includes creating custom dashboards, sending relevant market alerts, and helping you track your investment performance over time.

Communication

Platform Improvement

We analyze usage patterns to enhance our investment tools, add new features, and fix any issues. This analysis happens at an aggregate level, meaning we look at overall trends rather than individual behavior patterns. Your feedback and usage data help us prioritize which features to develop next.

Security and Compliance

We monitor for unusual account activity, verify your identity for security purposes, and ensure compliance with Australian financial regulations. This includes fraud prevention measures and maintaining audit trails as required by law.

Information Sharing and Disclosure

We believe in minimal data sharing and only work with trusted partners who meet our strict privacy standards. Your investment information is particularly sensitive, and we treat it with the highest level of protection.

Service Providers

We work with carefully selected third-party providers who help us deliver our services. These include cloud hosting providers, payment processors, and data analysis tools. All service providers sign strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with financial services regulations and responding to valid legal requests. We'll always notify you about such disclosures unless legally prohibited from doing so.

Business Transfers

If calybrevaesa is acquired by another company or merges with another business, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure the new entity maintains the same privacy protections outlined in this policy.

Data Security and Protection

Protecting your financial information is our top priority. We've implemented multiple layers of security to safeguard your data against unauthorized access, theft, and misuse.

Technical Safeguards

Access Controls

Only authorized calybrevaesa employees have access to your information, and only when necessary for providing support or improving our services. All access is logged and monitored. Our team receives regular privacy and security training to ensure they understand their responsibilities.

Data Backup and Recovery

We maintain secure backups of your data to prevent loss due to technical failures. These backups are encrypted and stored separately from our main systems. Our disaster recovery procedures ensure we can restore your information quickly if needed.

Your Rights and Choices

You have significant control over your personal information and how we use it. We've made it easy to exercise these rights through your account settings and by contacting our support team.

Access and Correction

You can view and update most of your personal information directly through your calybrevaesa account dashboard. This includes your contact details, investment preferences, and communication settings. If you need help accessing or correcting information that's not available in your dashboard, contact our support team.

Data Deletion

You can request deletion of your account and associated data at any time. We'll permanently remove your information within 30 days of your request, except for data we're legally required to retain for compliance purposes. Some aggregated, anonymized data may be retained for service improvement.

Communication Preferences

Data Portability

You can request a copy of your personal information in a structured, commonly used format. This includes your investment history, preferences, and other data you've provided. We'll provide this information within 30 days of your request.

Data Retention and International Transfers

We keep your information only as long as necessary to provide our services and comply with legal requirements. Our data retention practices are designed to balance your privacy with our need to maintain service quality and meet regulatory obligations.

Retention Periods

Active account information is retained while your account remains open and for up to 7 years after closure for compliance purposes. Usage data and analytics are typically retained for 3 years. Financial transaction records are kept for 7 years as required by Australian law.

International Data Processing

While we primarily store data in Australia, some of our service providers may process information in other countries with strong data protection laws. We ensure these transfers are protected by appropriate safeguards and that your information receives the same level of protection as in Australia.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences, keep you logged in, and provide personalized content.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality. We provide a cookie preference center where you can choose which types of cookies to accept. Essential cookies cannot be disabled as they're necessary for basic platform operation.

Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our services, legal requirements, and best practices. We're committed to keeping you informed about how we protect your information.

Notification of Changes

We'll notify you of significant changes to this policy through email and prominent notices on our platform. For minor updates, we'll post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Your Consent

By continuing to use calybrevaesa after policy updates, you acknowledge that you've read and understood the changes. If you disagree with any modifications, you can delete your account or contact us to discuss your concerns.